Terms & Conditions
Theory and Driving Test Bookings
Intensive Driving Courses
Intensive Courses4U Ltd is a Booking Agent:
- The Agencies Services (hereunder called ‘the Agency’).
- The non-refundable deposit payment (£150.00) made to secure the intensive driving course includes the following: Where applicable, theory test fee, practical test fee. booking and administration fees.
- Intensive-courses4U Ltd, the (“Supplier”) is in the business of sourcing and introducing a person who wishes to learn to drive, (“the Student”), to self-employed driving instructors registered with the Driver and Vehicle Standards Agency (“DVSA”) who trade independently of the Supplier teaching people to drive, (“the Instructor”). For the avoidance of doubt, the Supplier is acting free of charge as an agent of the Instructor to affect an introduction to the Student and provide administration of the course and this process is called “the Service”. There may be other elements to the Service including, but not limited to, the continuing liaison between the Student and the Instructor, the booking of Driver and Vehicle Standards Agency (“DVSA”) theory & practical tests. For the avoidance of doubt, the parties to the contract for the course of driving instruction are the Student and the Instructor, and the parties to the driving tests are the Student and the DVSA.
- On commencement of the Service, the Supplier will provide the Student with a receipt in respect of the DVSA test fees, booking and administration fees that covers the Supplier’s costs of providing the Service. The Supplier’s costs will take the form of a non-refundable deposit. (£150.00) The invoice will also account for any other monies collected, which will be classed as Disbursements. Disbursements may include, but will not be limited to, driving test fees.
- The instructors supply their tuition to the Students directly, using the driving schools free service as their agent. Here the driving school provides little more than a booking service. It charges a fixed fee for these services to the Student and is not concerned beyond making sure that it receives that fee.
- As the contract formed is between the Student & Instructor, both parties can agree to the course dates, times, meeting locations, number of hours per day and can vary the charges (if applicable) providing both parties agree.
- The Agency acts as the agent, not the employer of the self-employed driving instructor (Registered with the Driver and Vehicle Standards Agency (“DVSA”) recommended by the agency to the Student.
- The Driving instructor recommended by the Agency to the Student is not an employee of the Agency, and is recommended on the understanding that where necessary he/she is under the direct supervision and control of the Student and that the Student will comply with all legal obligations imposed under statute law.
- The Agency act as Agent which books theory / practical tests on behalf of the Student and forwards the test email confirmations received from the Driver and Vehicle Standards Agency (“DVSA”) to the Student and driving instructor. Intensive-courses4U Ltd do not provide any driving courses or tests and only undertake such activities as a booking agent.
- Based on the Student’s requirements Intensive-courses4U Ltd will endeavour to book a theory and/or practical test and recommend a driving Instructor to contact the Student to discuss and agree the intensive driving course details. The initial booking consists of the following services: (1) theory test booking; (2) practical test booking; (3) intensive driving course booking; (4) recommend a driving instructor.
- Theory & practical driving test bookings – if required Intensive-courses4U Ltd, acting as an agent on behalf of the Student will book a theory test and a practical driving test. The contract for the theory & practical test is between the Student and the Driver and Vehicle Standards Agency (“DSA”) and commences when the booking has been confirmed with the Student.
- Intensive driving course – Intensive-courses4U Ltd will, as an agent for the Student, pass his/her details and course requirements to the driving instructor to initiate contact between both parties. For the avoidance of doubt, Intensive-courses4U Ltd is only responsible for processing enquiries and forwarding the Students details and requirements to the Driving Instructors. The contract for the booking is between the Student and the Driving Instructor and commences when both parties first make contact.
- When booking an intensive driving course, Intensive-courses4U Ltd require the Student to pay a deposit of £150.00. If the booking is not processed due unforeseen circumstances, the deposit will be refunded within 7 working days of the booking date. (Charges may apply if applicable)
- On completion of the booking the Student will receive payment confirmation highlighting the total deposit paid and a breakdown of the costs. The outstanding amount for the course is to be paid directly to the recommended driving instructor.
- The Agency endeavours to maintain the information content of this website to the best of its ability. At times and without notice changes can be made to this site to maintain up to date information, improve services and change the descriptions of any products, special offers or prices. Such changes can result in typing errors and/or technical inaccuracies.
- Any person using this website agrees to the terms and conditions. the Agency cannot be held responsible for any person who does not agree to such terms.
- All information content displayed on this website is subject to copyright to the Agency and/or the relevant third parties and therefore only allows the printing of such content solely for personal and non-commercial use. Any information printed or downloaded from this site should not be modified, copied, displayed, reproduced, distributed or published without direct permission from the Agency.
- The Agency takes no responsibility for any links that lead to other website that are not under the Agency direct control and therefore will not accept responsibility or be subject to any liability for the information that third party websites may contain.
- Cookies – When a user views the Agency website, information may be stored on your computer in the form of a “Cookie” or similar. Your computer should give the option to block, receive and store Cookies. Your computer browser normally provides a help screen to guide you through the cookies functionalities.
- Such terms and conditions relating to any products or services described in this website shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales.
- The purpose of this statement is to explain to the customer what personal information The Agency collects and how it may be used.
- The Agency is committed to ensuring that the customers privacy is protected. Should The Agency ask the customer to provide certain information by which the customer can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
- The Agency strictly adheres to the requirements of the data protection legislation in the UK and therefore is committed to protecting the customers privacy and maintaining the security of any personal information received.
- The contents of this policy may change due to important updates. The customers should check this page from time to time to ensure that they are happy with any changes. This policy is effective from 25th May 2018.
Definitions and interpretation
- This refers to whenever a customer makes a booking via the online booking form, by email or telephone you will be asked your name, postal address, pickup address, phone numbers, email address, DOB and provisional licence
Data/ personal data
- Collectively all information that the customer submits to Intensive Courses4U Ltd via this Website. This definition incorporates definitions provided in the General Data Protection Regulation (GDPR).
The Agency, “we”, “us” or “our”
- The Agency, registered company number 10845204. Registered office is at 25 Clinton Place, East Sussex, BN25 1NP.
European Economic Area (EEA)
- The area in which the Agreement on the EEA provides for the free movement of persons, goods, services and capital within the European Single Market.
- This refers to data used to create a driving course booking form through this website.
Independent Commissioner’s Office (ICO)
- The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
The General Data Protection Regulation (GDPR)
- Effective from 25 May, 2018, the GDPR is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Economic Area (EEA).
Third Party or Third Parties
- When the customer completes and submits the online booking form, the customer agrees to their personal information being shared with a third party for the following reasons: To book Driver and Vehicle Standards Agency (DVSA) theory or practical driving tests, to enable a driving instructor to make contact to discuss the prospect of booking an intensive driving course.
- This refers to data about the customers use of this website and services. This includes the customers IP address, browser type and version, length of visit, page views and website navigation path, as well as information about the timing, frequency and pattern of your service use.
“User” or “you”
- The individual accessing utilising this website.
- The website that the customer will be using – www.intensive-courses4u.co.uk, and any subdomains of this site.
Contacting The Agency Website
- Customers contacting this website do so at their own discretion and provide their personal details at their own risk. All personal information is kept private and stored securely until a time the intensive driving course booking has been completed and no further action is required or until the customer withdraws their consent to continue to store the relevant information.
- The Agency has clearly stated and made the customer aware of the fact, and where the customer has given express permission, the customers details maybe used to send test booking service information through a mailing list system. This is done in accordance with the GDPR.
What personal data do we collect and process?
- The Agency may process ‘enquiry data’ information contained in any enquiry a customer submits regarding this websites goods or services. This data may be processed for the purposes of offering, marketing and selling relevant driving course services. The legal basis for this processing is consent. As such, the customer can at any time opt-out from receiving such communication.
- The Agency may also process the customers ‘usage data’ i.e. data about the customers use of our website and services. This usage data may include the customers IP address, browser type and version, length of visit, page views and website navigation path, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services.
- The legal basis for this processing is legitimate interests, namely monitoring and improving this website and services.
- The ‘account profile data’ maybe processed for the purposes of enabling and monitoring the customers use of this website and services. The ‘account data’ may also be used for the purposes of operating this website, providing a service, ensuring the security of this website and services, maintaining back-ups of the databases and communicating with the customer.
- The legal bases for collecting this data is for legitimate interests, namely the proper administration of this website and business, as well as for the performance of a contract between the customer and The Agency and/or taking steps, at the customer’s request, to enter into such a contract.
- Please do not supply any other person’s personal data to The Agency.
Sharing your personal data with others
- When a customer completes and submits the online booking form, the customer agrees to their personal information being shared with a third party for the following reasons: To book Driver and Vehicle Standards Agency (DVSA) theory or practical driving tests, to enable a driving instructor to contact the customer to discuss the prospect of booking an intensive driving course.
- The customers personal data maybe disclosed to professional advisers insofar as reasonably necessary for the purposes of obtaining professional advice, or for the establishment, exercise or defense of legal claims.
- Additionally, the customers personal data maybe disclosed when necessary in compliance with a legal obligation to which The Agency are subject, or to protect the customers vital interests or the vital interests of a third party.
How long will The Agency retain the customers information?
- The periods for which The Agency keep the customers information will depend on the purpose for which the information was collected. The personal information will not be kept for longer than is necessary or unless the customer requests their information be removed from the database.
- All customer data is stored and secured for 1 year and then deleted or securely destroyed. We keep this information should any previous customers either require them for future queries or complaints.
- The Agency may use third-party Service Providers to show advertisements to the customer to help support and maintain our Service.
Google AdSense DoubleClick Cookie
- The customer may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
- The Agency uses marketing services to advertise on third party websites.
- Google AdWords remarketing service is provided by Google Inc.
- The customer can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
- Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout– for the customers web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
- For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
- Twitter remarketing service is provided by Twitter Inc.
- The customer can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405
- Facebook remarketing service is provided by Facebook Inc.
- Learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
- To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
- Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
- For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
- The Agency may provide paid products and/or services within the Service. In that case, third-party services are used for payment processing (e.g. payment processors).
- The payment processors The Agency work with are:
Links to Other Sites
- The Agency have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
- The Agency have summarised the rights that the customer has under data protection law. Due to the complexity of such rights, not all the details have been included in the summary. Accordingly, the customer should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under the GDPR are:
The right to access
- The customer has the right to confirmation as to whether The Agency process personal data and where, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected. On request, a copy of the personal data will be supplied
The right to rectification
- The customer has the right to have inaccurate personal data rectified and, considering the purposes of the processing, to have any incomplete personal data completed.
The right to remove
- In some circumstances the customer has the right to have their personal data removed from the database without delay. However, there are exclusions of the right to remove such data. The general exclusions include where processing is necessary for example, for compliance with other legal obligations which supersede the customers data protection rights.
The right to restrict processing
- The customers have the right to restrict the processing of their personal data under certain circumstances, for example, if contesting the accuracy of the personal data. Where processing has been restricted on this basis, the personal data may continue to be stored.
The right to object to processing
- The customer has the right to object to The Agency processing the personal data on grounds relating to the customers particular situation. If the customer makes such an objection, The Agency will cease to process the personal information unless there are compelling legitimate grounds for the processing which override the customers interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.
- The customer has the right to object to The Agency processing of the personal data for direct marketing purposes (including profiling for direct marketing purposes). If the customer should make such an objection, The Agency will cease to process the personal data for this purpose.
The right to data portability
- To the extent that the legal basis for The Agency processing of the customers personal data is:
- consent; or
- that the processing is necessary for the performance of a contract to which the customer is party or to take steps at the customer’s request prior to entering into a contract,
- and such processing is carried out by automated means, and the customer has the right to receive their personal data from The Agency in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
The right to complain to a supervisory authority
- If the customer considers that The Agency processing of personal information infringes data protection laws, the customer has a legal right to lodge a complaint with the Independent Commissioner’s Office (ICO).
The right to withdraw consent
- If the legal basis for The Agency processing of the customers personal information is consent, the customer has the right to withdraw that consent at any time.
- The customer may exercise any of their rights in relation to the personal data by emailing firstname.lastname@example.org.
- The Agency is committed to ensuring that the customers information is secure. To prevent unauthorised access or disclosure, suitable physical, electronic and managerial procedures to safeguard and secure the information collected online has been put in place.
Downloads and media files
- The Agency has taken every care in the preparation of the contents of this website and the information, pictures, logos, names, images, regarding or relating to The Agency, or the products and services of the same (or to third party products and services), are provided to the best of the The Agency knowledge and is therefore subject to the possibility of unverified, incomplete, inaccurate or non-comprehensive material and information. While all precautions have been undertaken to ensure only genuine information is available, the customer is advised to verify the authenticity of such information by using third party anti-virus software or similar applications.
- Any downloadable documents, files or media made available on this website are provided to the customers at their own risk and therefore The Agency accept no responsibility for third party downloads and downloads provided by external third party websites.
Links to other websites
- This website may contain links to other websites of interest. However, once the customer has used these links to leave the website, the customer should note that The Agency do not have any control over the other websites. Therefore, The Agency cannot be responsible for the protection and privacy of any information which the customer provides whilst visiting such sites and such sites are not governed by this privacy statement. The customer should exercise caution and look at the privacy statement applicable to the website in question.
- The following products purchased via the Agency website are entitled to a refund subject to conditions.
- The Agency reserves the right to refund a student for the total deposit paid, if a suitable driving instructor cannot be found to cover the intensive driving course requirements.
- Test fee refunds must be made in writing giving legitimate reasons within seven days of the date the product was purchased or seven days of receipt of the goods (whichever is the longer). A full refund will only apply if the Agency is able to cancel the test booking subject to the DVSA test booking cancellation policy. The entitled refund will be returned within 30 days from the date of cancellation.
- Voucher refunds must be made in writing giving legitimate reasons within seven days of the date the product was purchased or seven days of receipt of the goods (whichever is the longer). A full refund will only apply on the condition that the voucher has not been redeemed with a driving instructor. The entitled refund will be returned within 30 days from the date of cancellation.
- The student must pay a relevant non-refundable deposit for an intensive driving course to secure the booking. The balance payment should either be paid in cash or bank transfer directly to the driving instructor on an agreed date prior to the start date of the course. Cheque payments must be made direct to the driving instructor 10 days prior to the course start date.
- The Agency act independently as a driving course booking agency and is not VAT registered. All monies paid directly to the Agency for test fees, booking and administration fees are excluding VAT. This includes all monies paid to the driving instructor.
- All refunds must be requested within 6 months of the intensive driving course booking.
- Refunds are subject to a £25 administration fee. (If applicable)
Theory and Driving Test Bookings
The Agency agrees to
- make every endeavour to book the student’s theory & practical driving test for the date and time requested.
- not being able to guarantee a theory & practical driving test date and time.
- the DVSA test waiting times and therefore cannot guarantee a practical test date to be booked at the end of the intensive driving course.
- book a theory and/or practical driving test at the nearest test centre to the student’s home town. If this is not possible an alternative test centre will be agreed with the student and driving instructor.
- book a theory and/or practical driving test and send the booking confirmation to the student with an understanding on how the student can rearrange, cancel the date and time of the test. Any changes made to a pre-booked test must be agreed by both the driving instructor and student before changes are confirmed. It is the student’s responsibility to retain a hard copy printout of the test confirmation.
- not being responsible to inform the student or driving instructor of any changes to a test pre-booked by the Agency. This includes changes made by the student, driving instructor and driver and vehicle standards agency (DVSA).
- The student will be subject to an £8 administration charge if the Agency is asked to change or cancel a booked test date or time.
- not being held responsible for the student remembering to take the card part of the driving licence when attending the theory test and the theory certificate and card part for the practical driving test. The old paper licence must be accompanied with a valid passport or other forms of photographic identification accepted by the DVSA.
- the student and driving instructor to make their own arrangements for the use and cost of the driving instructors vehicle for the practical driving test.
- the driving instructor having the final decision as to whether the student is at driving test standard and therefore able to attend the practical driving test.
- the driving instructor reserving the right to suggest that the driving test be rearranged to a more suitable date
- the driving instructor reserving the right to refuse the use of the vehicle for test purposes.
- all fees lost due to non-attendance of the theory and practical driving test will be the student’s responsibility.
- not guarantee that the student will reach the required driving test standard by the end of a driving course.
- the student accepting and making allowances in the case of booking a theory or practical test over a bank holiday period, as this will reduce the availability dates for the tests.
- not being held responsible for bad weather, Examiner cancelling, mechanical failure, accidents whilst participating on a driving test.
- the driving instructor being held responsible for ensuring that the student arrives on time for the practical test in a clean and suitable vehicle for test purposes.
- any late arrivals resulting in the test being cancelled will be solely the driving instructor and student’s responsibility.
- that if a practical driving test is cancelled for any reason, the Agency will endeavour to rebook the practical driving test at the earliest convenience
- charge the appropriate DVSA fee where applicable for any rebooked theory or practical driving tests
- rebooking a theory or practical driving test is subject to a £8 administration charge.
- that it is the student’s responsibility to ensure their eyesight is up to the required standard. If unable to read a number plate from the required distance, the examiner will refuse to allow the student to drive and the test will be terminated with the loss of the test fee.
- that if the student decides not to attend a driving test for any reason, the student will be liable for the next test fee.
- that should the student become ill within the 3-working day test cancellation notice period, the test fee will be forfeit and the student will be subject to an additional charge for the test fee and £8 administration fee.
- charge the appropriate DVSA fees for extended and weekend test bookings.
- saturday practical tests are subject to an additional £13 charge.
- extended practical tests are subject to an additional £62 charge.
Intensive Driving Courses
- All bookings secured via this website are subject to acceptance in accordance with intensive-courses4U Ltd terms and conditions.
- All courses booked through the services of the Agency are under the proviso that the student is forming a contract directly with the self-employed independent driving instructor appointed to carry out the driving course.
- Therefore, the student should take up any issues relating to balance payment disputes or claims directly with the appointed driving instructor and not with the Agency. The Agency cannot be held liable for any compensation claim from either instructor or student.
- It is the student’s responsibility to read the Agency terms and conditions. Also, to ensure that a record has been taken of all the relevant intensive driving course booking details.
- All driving course discounts and promotional offers are deducted and agreed prior to booking an intensive driving course. Any such offers are displayed on the website and advertising material. Any further discounts may be agreed between the driving instructor and student if appropriate.
- It is the student’s responsibility to check emails regularly for confirmation details and test information.
- Acceptance of the students booking will take place only if all relevant sections on the booking form have been completed correctly and the correct agreed deposit for the intensive driving course has been received.
- It is agreed that a non-returnable deposit is paid for the intensive driving course at the booking stage by the following methods – via the Agency website secure booking service, PayPal or accepted credit / debit cards by telephone. The balance is paid directly to the appointed driving instructor prior to the start of the intensive driving course via a payment method agreed between the student and driving instructor. It is the student’s responsibility to request a receipt if required.
- All courses are subject to a non-refundable deposit paid at the time of booking the intensive driving course.
- It is the student’s responsibility to ensure that all requested information is provided to the Agency when booking an intensive driving course.
- the Agency reserves the right to rearrange intensive driving course dates, times and change driving instructors when appropriate. Any changes to dates and times can also be made by the driving instructor and student on the condition that both parties agree.
- the Agency cannot be held responsible for any traffic law violations, highway fines, toll and congestion charges incurred whilst on an intensive driving course by the driving instructor or student.
- It is the student’s responsibility to ensure that they hold a valid provisional UK driving licence for the category B – Car Licence and act responsible when participating on the driving course.
- the Agency is not responsible for a student not providing any relevant information that could affect either the intensive driving course, theory and / or practical driving tests.
- If the student is found to be under the Influence of Alcohol, Drugs or anything which could affect the driving, the student will not be allowed to drive for that day losing all associated fees for that days training or test fees if appropriate. The instructor’s decision on this is final. Should the same situation be repeated then the course will be terminated with loss of all course and test fees.
- Any liability on the part of the Agency is limited to the total value of the non-returnable deposit.
- All driving instructors recommended by the Agency are approved by the Driver and Vehicle Standards Agency. (DVSA)
- Any threatening behaviour or unnecessary bad language caused by the student during a driving course or driving test that is directed at the driving instructor, DVSA Examiner, the public, in writing or via any other form of communication will be deemed unacceptable and may result in the driving course or test being terminated with loss of all course and test fees. Any money outstanding will remain due.
- Cancellations and Re-booking’s if the student decides to end the driving course before all hours are completed, then the Agency will not be held responsible for such a decision and all driving course fees will be lost.
- In the event of the student discontinuing with the driving course for whatever reason, the free driving test offer will automatically be withdrawn. This will result in the driving test being cancelled.
- If an intensive driving course is booked and the Agency has not received written cancellation or rearrangement either by post or confirmed email at least 28 days prior to the driving course start date then the balance payment of the course will still be owed to the driving Instructor.
- All driving instructors are self-employed.
- As a self-employed driving instructor, the contract to provide intensive driving courses and receive part or full payment for the driving courses is between the driving instructor and the student or parent/guardian (if the student is under 18 years of age)
- All matters relating to timing, meeting location and duration of the course shall be subject to agreement between the driving instructor and the student or parent/guardian. (If the student is under 18 years of age)
- To rearrange or cancel an intensive driving course, written notice must be given by the student at least 28 days prior to the agreed start date of the pre-booked intensive course. Failure to give this notice will result in a valid claim by the driving instructor for an equivalent value in compensation.
- Should the driving instructor arrive late for a lesson due to circumstances beyond his/her control, the instructor will make every effort to extend the ‘finish’ time of the lesson by the same amount of time or add the time on to a future session.
- When the student fails to attend a pre-arranged intensive driving course time, the instructor will wait a maximum of 30 minutes before leaving. This will result in the student losing that days training session and fee.
- It is the Agencies policy that no eating, drinking or smoking is permitted whist participating on an intensive driving course, unless otherwise agreed by the allocated driving instructor.
- The driving instructor reserves the right to charge an agreed cost for the use of the vehicle for test purposes. The charge should reflect the total amount of time required to travel and return from the test centre and for the time necessary to conduct a practical driving test. This extra charge must be agreed between the driving instructor and student prior to the last date of change for the practical test booking.
- The Agency will make every endeavour to book the student’s practical driving test for the end of the intensive driving course, providing that the student has passed the theory test at least 10 days prior to the intensive driving course start date.
- If a student has not passed the theory test prior to the commencement of the intensive driving course. It is agreed that the course will go ahead as scheduled but one training day will be kept in reserve and taught the day before the practical test date.
- The Agency cannot guarantee a driving test for the end of the intensive driving course, but every effort will be made to ensure that a test booking coincides with the end of the intensive driving course.
- If the Agency cannot provide a driving test within the same week as the student’s intensive driving course then the next available date provided by the DVSA will be booked, subject to the driving instructor and student’s availability.
- The driving test will be booked at the nearest practical driving test centre to the student’s home town. If this is not possible an alternative test centre will be agreed with the student and driving instructor.
- It is the student’s responsibility to take the card part of the driving licence when attending the theory test and the theory certificate and card part for the practical driving test. The old paper licence must be accompanied with a valid passport or other forms of photographic identification accepted by the DVSA.
- The student will be expected to use the driving instructor’s vehicle for the driving test providing the student has reached the required test standard of driving. The driving instructor will make every effort to help the student reach test standard. However, if it is considered by the driving instructor that the student is unsuitable for test purposes and therefore a possible danger, for safety reasons the student will not be allowed to use the training vehicle for the test.
- The Agency cannot guarantee that the student will reach the required driving test standard by the end of the driving course.
- If the student has not reached the required standard the driving instructor reserves the right to suggest that the driving test be rearranged to a more suitable date or if past the DVSA’s allocated date of change then the driving instructor also reserves the right to refuse the use of the vehicle for test purposes. All fees lost due to non-attendance of the practical test will be the student’s responsibility.
- Allowances will need to be made when practical and theory tests are booked over a bank holiday period, as this will reduce the availability dates for the tests.
- The Agency cannot be held responsible for bad weather, Examiner cancelling, mechanical failure, accidents whilst participating on a driving course or test. It is the driving instructor’s responsibility to ensure that the student arrives on time for the practical test in a clean and suitable vehicle for test purposes. Any late arrivals resulting in the test being cancelled will be solely the driving instructor and student’s responsibility.
- In the event of a practical driving test cancellation, the Agency will endeavour to rebook the practical driving test at the earliest convenience. Any rebooked practical or theory tests will be charged the appropriate DVSA fee where applicable.
- Rebooking practical or theory tests are subject to a £8 administration charge.
- The student’s eyesight must be up to the required standard. If unable to read a number plate from the required distance, the driving instructor may refuse to allow the student to drive.
- If the student decides not to attend a driving test for any reason, the student will be liable for the next test and administration fees.
- Should the student become ill within the 3-working day test cancellation notice period, the test fee will be forfeit and the student will be subject to an additional charge for the test fee.
- All outstanding intensive driving course fees should be made at the commencement of the intensive driving course.
- The student must pay the relevant non-refundable deposit for an intensive driving course to secure the booking. The balance payment should either be paid in cash or bank transfer directly to the driving instructor on an agreed date prior to the start date of the course. Cheque payments must be made direct to the driving instructor 10 days prior to the course start date.
- If the student does not proceed with the intensive driving course within 3 months of the agreed start date, the student will be subject to a £50 administration fee to find a second driving instructor.
- The Agency act independently as a driving course booking agency and is not VAT registered. All monies paid directly to the Agency for deposits, theory test fee, practical test fee, booking and administration fees are excluding VAT. This includes all balances paid to the driving instructor on the first day of the driving course.
Ownership of Website
Company Name: Intensive-courses4U Ltd
Company Number: 10845204
Telephone: 03300 580 112